"Blown Up"

This one was so good I thought I should share it. Here is an email we received from a customer:

NAME: 
EMAIL ADDRESS: 
SUBJECT: Blown up!
MESSAGE: Hi:
I have ( had ) one of your wedge paks and yesterday I learned that I
should not leave a CO2 cartridge in my hot car. I think it was a pro2.
Anyway, would you like to see the bag? Am I way off base asking for a
replacement? I have to say if not for your bag I am sure there would
have been much more damage to my car and bike, but it seems that you
can add balistic absorbtion to you list of features.

Wow! Did you see how the cartridge blew up? It may have been defective since it seems to have found a weak spot in its side where one would think it would not blow out. And, our bag did exactly what it was supposed to do. The weak spots in a sewn bag or garment should always be the seams; you don't want the fabric ripping. (Imagine blowing out the seat of your pants - you can always fix them if it's the seam rather than the fabric that has torn.)

We just happy that the bag took the brunt of it. Imagine the damage it could have done otherwise. And, in case you were wondering, we gave the customer a new bag!

Chantal Murphy